Amazon To Refund In-App Purchases

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Anyone who believes they are eligible for refunds may check here, or the Important Messages folder in the Amazon Message Center.

The Federal Trade Commission is mailing 38,553 refund checks totaling $1.9 million to people who bought Pure Health or Genesis Today green coffee bean extract supplements from retailers such as Walmart.

Consumers have until May 28th of next year to submit their request for a refund. It noted Amazon didn't provide enough disclosures or ask parents to approve the purchases children made.

Amazon now offers the option to set up parental controls and pin codes for in-app purchases but it took them way too long to install this feature in their app. The case involved millions of dollars in refunds to parents.

You see, Amazon didn't require a password to purchase apps during that time period making it really easy for kids to not only download free apps but to purchase them as well.

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Amazon isn't the first highflying tech giant to find itself in the FTC's crosshairs over unauthorized in-app purchases.

More than $70 million in in-app charges made between November 2011 and May 2016 may be eligible for refunds.

Amazon has made changes in how in-app purchases are made since the FTC began probing the issue of parents being billed for unauthorized purchases made on fire tablets and other devices. The judge's order held Amazon responsible for the missing consumer safeguards that enabled the juvenile spendthrifts, concluding that "a reasonable consumer unaware of the possibility of in-app purchases would not assume she was authorizing unforeseen charges".

Refund requests can be completed entirely online. Alphabet Inc (NASDAQ:GOOGL) Google and Apple Inc.

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